Privacy policy

Naia ApS ("we", "our", "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and share information about you when you visit our website www.naialan.com (the "Site").

  1. Information we collect 

    We collect various types of information in connection with the services we provide, including: 

    • Personal information: Name, last name, e-mail address, phone number and company name.

    • Usage data: Information about how you use our website, IP address, browser type and version, time zone settings and location, operating system and platform. 

  2. How we use your information

    We use the information we collect for the following purposes:

    • To provide, operate, and maintain our website 

    • To improve, personalise, and expand our website 

    • To understand and analyse how you use our website 

    • To develop new products, services, features, and functionality 

    • To communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes 

    • To process your transactions and manage your orders

    • To send you e-mails 

    • To find and prevent fraud 

    • To comply with legal obligations 

  3. Legal basis for processing personal data

    We process your personal data based on the following legal bases: 

    • Your consent 

    • The performance of a contract with you 

    • Compliance with our legal obligations 

    • Our legitimate interests (e.g., to improve our services and products) 

  4. Sharing your information

    We may share your information with: 

    • Service providers and partners who process data on our behalf 

    • Affiliates and subsidiaries within our corporate group 

    • Authorities if required by law or in response to legal requests 

  5. Data security

    We use appropriate technical and organizational measures to protect the personal information we collect and process about you. However, please note that no system is completely secure, and we cannot guarantee the absolute security of your information. 

  6. Your data protection rights

    You have the following rights regarding your personal data: 

    • The right to access – You have the right to request copies of your personal data. 

    • The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete. 

    • The right to erasure – You have the right to request that we erase your personal data, under certain conditions. 

    • The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions. 

    • The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions. 

    • The right to data portability – You have the right to request that we transfer the data that we have collected to another organisation, or directly to you, under certain conditions. 

    If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our contact details provided below. 

  7. Changes to this Privacy Policy

    We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page. 

  8. Contact us

    If you have any questions about this Privacy Policy, please contact us at info@naialab.com

    Last updated: 30 May, 2024